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Download Western Digital Universal Firmware Update Utility 3.2.0.8C. OS support: Windows (all). Category: Storage Devices. Western Digital Disk Repair software, free download - Flobo Hard Disk Repair, Disk Drill, Wise Disk Cleaner, and many more programs.

When bad sectors appear on the disk especially on WD My Passport hard drives, it will result in hard drive crashes or failures, poor performance, data loss disaster, system boot problems, etc., problems. Follow provided solutions on this page to protect your disk data and repair bad sectors on your WD HDD or other devices with ease:

Part 1. Check WD HDD Bad Sectors (2 Ways)
Part 2. Replace WD HDD with Bad Sectors to A Good One (No Data Loss)
Part 3. WD HDD Bad Sector Repair Tools & Solutions (4 Methods)

Western Digital hard drives are one of the popular hard drives in the world. It can become quite difficult and annoying if your WD HDD contains bad sectors. Don't worry! Follow the reliable methods below to repair bad sectors on your Western Digital HDD immediately.

Part 1. Check the WD HDD Bad Sectors

When you are faced with bad sectors on WD HDD, the first thing to do is to know the situation. You need to check the bad sectors.

To check the bad sectors on your hard disk, you need a free tool to help you. EaseUS free partition software - Partition Master and Western Digital Data Lifeguard can both help. Try any one to test and check how many bad sectors are existing on your drive.

# 1. Check WD HDD Bad Sectors with EaseUS Partition Master Free

Trusted and recommended by millions of users, EaseUS Partition Master Free with its Surface Test feature is able to check bad sectors on hard disk, USB flash drive, pen drive, SD memory card and other storage devices without formatting. The Surface Test feature will identify bad sectors by reviewing the hard drive.

Step 1. Connect your device to PC, launch EaseUS free partition manager, right-click the WD HDD partition and click 'Surface test'.

Step 2. Wait for the operation to finish. All found bad sectors will be marked as red.

Once it finds bad sectors, it will make bad sectors with red color and let the operating system not to use them so to protect the saved data. You will know how many bad sectors are existing on your WD hard drive from the test result.

# 2. Test Bad Sectors Using Western Digital Data Lifeguard

Many users mistakenly take Western Digital Data Lifeguard as a bad sector repair tool as it can test the existing bad sectors on WD HDD and other types of storage devices.

It's Extended Test feature actually can only be applied to detect bad sectors. The test may take several hours (which is not as efficient as EaseUS Partition Master) depending one the size of the drive.

Step 1. Download Data LifeGuard Diagnostic (WinDlg_124.zip) and extract WinDlg.exe from the ZIP file.

Step 2. Right-click WinDlg.exe and select 'Run as Administrator'.

Step 3. Put a checkmark on 'I accept this License Agreement' and click 'Next' to continue.

This will let the program detect the installed hard drives on your PC.

Step 4. Select and highlight the hard disk you want to test and click the 'Run test' button.

Step 5. In DLGDIAG, select 'Option', choose 'EXTENDED Test'.

Step 6. Click 'Start', and then wait for the test to finish.

Step 7. Close the test window, and click 'View Test Result' on the new pop up window.

Check the test result and if you see Toll many bad sectors detected marked in red, you should follow part 2 to repair the bad sectors immediately.

You should know that there is no all-in-one bad sector repair tool or solution. To fully protect your data and repair existing bad sectors on your disk, follow guide tips one by one in the next two parts.

Part 2. Replace Western Digital Hard Drive with Bad Sector to A Good One

If the disk is badly damaged, it is impossible to repair the bad sectors. In case of this, your wise choice is to replace the disk and restore lost data as much as possible before bad sectors take over your WD HDD. Here we’d like to advise you to try powerful disk cloning software - EaseUS Disk Copy which is fully compatible with all OS.

Video Tutorial for Disk Cloning

For disk cloning, the video has listed the details you need to mention. If you plan to replace the western digital hard drive with bad sector to a good one, you can check the tutorial.

Do remember to connect your good new hard drive to the computer as a storage device before cloning the Western Digital hard drive with bad sectors to the good one. EaseUS Disk Copy will skip the existing bad sectors, only taking your data to the new disk.

Step 1: Download, install and run EaseUS Disk Copy on your PC.

Click 'Disk Mode' and select the hard drive that you want to copy or clone. Click 'Next' to continue.

Step 2: Select the destination disk.

Note: The destination disk should be at least the same big or even larger than the source disk if you want to copy or clone the source hard disk.

Step 3: Click 'OK' to confirm if the program asks to erase data on the destination disk.

Step 4: Check and edit the disk layout.

If your destination disk is an SSD drive, do remember to Check the option if the target is SSD.

Step 5: Click 'Proceed' to start the hard drive cloning process.

All you need to do is to wait for the process to complete. You can apply and activate this software to help you upgrade and clone the hard drive with bad sectors and restore data as much as possible.

And then shut down your computer, insert the newly upgrade hard drive to your computer and replace the old Western Digital hard drive, set the computer to boot from a new hard drive instead of the old one in BIOS. Then you can see the precious data you have restored.

Part 3. Fix Bad Sectors - WD HDD Bad Sector Repair Tools & Solutions

There are many Windows built-in tools that can help to fix bad sectors on your WD HDD. Follow to see how to repair bad sectors on your disk now:

# 1. Run Disk Check in File Explorer

Open This PC in File Explorer > Right-click the WD hard drive partition and select 'Properties' > On the Tools tab, click 'Check' button under the top Error checking > Scan drive if wanted or Repair drive if errors were found.

# 2. Run CHKDSK Command and Format Hard Drive

Step 1. Run CHKDSK command to fix soft bad sectors.

1. Press the Windows key and type cmd.

2. Right-click 'Command Prompt' and choose 'Run as administrator'.

3. Type chkdsk E: /f /r /x and hit Enter. (Replace E with the drive letter of your hard drive.)

Step 2. Format hard drive to usable again

1. Open Windows File Explorer, locate and right-click on your hard drive.

2. Select 'Format', reset the file system as NTFS, tick 'Quick Format' and click 'Start'.

# 3. Use CHKDSK Alternative - EaseUS Partition Master Free

The Check File System feature in EaseUS Partition Master is an alternative tool to CHKDSK command. You may also apply this feature to repair logical bad sectors on your WD HDD:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

# 4. Perform Low-level Format

The traditional way to remove or repair bad sectors is to perform a low-level format. It will regenerate the disk layout and structure. Serious data loss is unavoidable. Also, it cannot be executed by ordinary users.

A better resolution for this case is to replace hard drive with data to a good one as recommended in Part 2. If you insist, back up data to another disk first and then take your drive to the local repair center or your manufature for low-level format.

Conclusion

This page mainly answers the questions about 'How to test if bad sectors existing on your disk' and 'How do repair bad sectors on WD HDD'.

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To test bad sectors, you may try Surface Test in EaseUS Partition Master or run Extended Test on Western Digital Data Lifeguard.

To protect your disk from being damaged by bad sectors and your previous data, you should immediately clone and replace the WD HDD with bad sector to a good drive.

Then follow the four bad sector repair tools to fix bad sectors on your WD HDD disk.

FAQs about Bad Sectors

Some of you may have even more concerns and doubts about bad sectors. Check the FAQs below, you may find a satsifying answer.

1. How to fix bad sectors on WD external hard drive?

The ways to fix bad sectors on WD external hard drive are similar to the recommended tools on this page. You may check the disk first.

If the WD external hard drive contains many bad sectors, clone it with EaseUS Disk Copy with data to a good external hard drive immediately.

If there is very a few bad sectors, run CHDKSK, Disk Check, or EaseUS Partiiton Master with its Check File System feature in Part 3 to get rid of bad sectors immediately.

2. What does recover bad sectors tool do?

Basically, there are two types of bad sector repair tools available on market.

1). Test bad sector, no repair; 2). Test bad sector, repair.

The situation mainly depends on how many bad sectors are found on the target device. For very few or soft bad sectors, Disk Check, CHKDSK, EaseUS Partition Master with Check File System feature, can all work to recover the bad sectors.

For too many bad sectors, the disk is seriously damanged, there is no way to repair them all. The best resolution towards this issue is to follow Part 2, replacing old disk with data to a new one, skiping all bad sectors.

3. Can a hard drive with bad sectors be repaired?

The answer towards this question is Yes and No.

The reason is that bad sectors can be devided into soft bad sectors and hard bad sectors. And the answer to repair soft bad sectors on a hard drive is yes. The answer to repair hard bad sectors is no.

As for soft bad sectors repair, you can refer to Part 3 on this page for ditailed guidance. If you need more information about bad sectors, follow How to Repair A Bad Sector in Windows 10/8/7 as a guide.

Easiest Way to Fix WD Passport Not Showing Error

1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
2. 2. Open its properties and then open drivers, simply uninstall it.
3. 3. Unplug your passport drive.
4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

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There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

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Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

• If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

1. 1. Copy and backup important data from your WD hard drive to another storage device.
2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

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1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

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• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

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For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.